[tpop3d-discuss]Outlook Clients - Mail not removed

[Rich, WhidbeyNet NOC]

Does anyone remember which version this problem cropped up in? We were 
using 1.4.2 and never experienced the issue. After moving to 1.5.3, our 
customers now regularly experience duplicate messages with Outlook 
Express, Outlook, and Mail for OS X.

Will 1.5.1 have the issue (which fixed most of the problems with 1.4.2)?

Rich Sandberg
richs@whidbey.net
Systems Administrator
WhidbeyNet Network Operations

On Wednesday, March 24, 2004, at 03:59 PM, Matthew Trent wrote:

> On Monday 09 February 2004 03:34 pm, Matthew Trent wrote:
>> On Monday 09 February 2004 09:00 am, Joseph wrote:
>>> Has there been any resolution the email not being deleted by Outlook
>>> clients?
>>>
>>> Thanks.
>>
>> An update on this issue:
>>
>> Our sister company in another state just reported that nearly 
>> everybody in
>> the office (at least 5 people confirmed) are getting duplicate 
>> emails. This
>> has happened since we moved them over to tpop3d several weeks ago. 
>> They are
>> all using MS clients, mostly Outlook. It's interesting that ALL of 
>> them are
>> experiencing the problem and they're also all in a different state.
>> Probably, since this is a timing issue, the extra latency exacerbates 
>> the
>> it. People on the same network as the mail server rarely experience 
>> the
>> dups (although it does happen some times).
>>
>> As an experiment, I've asked them all to do Windows Update and Office
>> Update and get all the fixes and service packs and stuff installed 
>> (which
>> they are quite behind on). Since that'll be a long process, they'll 
>> do it
>> at the end of the work day. I guess we'll see tomorrow if the service 
>> packs
>> really fix it.
>
> I have verified that the latest service packs/updates do NOT fix the 
> problem
> in Outlook (and even if it did, that would still leave the Outlook 
> Express
> users hanging...). I've also actually gotten some duplicate emails 
> while
> using Kmail!
>
> So I decided to try the hack mentioned a while ago for netloop.c:
> -        if (r && !connection_isfrozen(c)) {
> +        if (1) {
> -            while (c->cstate == running && (p = 
> connection_parsecommand(c)))
> {
> +            while ((p = connection_parsecommand(c))) {
>
> I haven't had a chance to gauge whether this helps, but I am seeing 
> this in
> the logs:
> Mar 24 15:40:41 mail2 tpop3d[11552]: quit: signal 11 post_fork = 1
> Mar 24 15:40:41 mail2 tpop3d[26360]: net_loop: child process 11552 
> killed by
> signal 11 (shouldn't happen)
>
> Apparently that change causes each fork of tpop3d to die when the 
> connection
> is closed. It looks like it dies only after finishing everything 
> important,
> and it seems to actually be working like that.
>
> Even so, can anyone suggest a change that would allow it to exit 
> gracefully?
>
> Thanks.
> -- 
> Matt
> Systems Administrator
> Local Access Communications
> 360.330.5535
>
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